How to ask

• In the phone app: Account → Delete my account, then confirm.
• On the web: sign in at secure.zala-me.com/app and choose Delete my account at the foot of the page.
• Without signing in: email info@zala-me.com from the address you signed in with, or send the request from the Telegram account you use with @zala_secure_bot.

What is deleted

Your Zala Secure account and the data kept for it: your Trust Book, Security Inbox, watched domains and addresses, family and team links, recovery plans, lists, verifications, cooling-off pauses, practice and rehearsal history, connected phones, your verdict records, and copies of messages you agreed to share with us. It is done within 30 days of your request.

What stays, and for how long

• The request itself — when it was made and from where — for 90 days after the deletion, so we can show it was carried out.
• Anything you already sent to someone else — a relative's alert or a second-opinion card — can't be recalled.

Want to remove what you shared but keep the account? Use /forget in the bot, or the same option in the app. The privacy policy has the details.